Preamble :
This privacy policy describes how the Company collects, uses and protects your personal data when you use our website (www.gotourasia.com).
We are committed to respecting your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Personal data collected
When creating an account and using our platform, we may collect the following information:
- Identity data: surname, first name or identifier, public name.
- Contact details: email address (required), postal address, telephone number.
- Your preferences about your trip
- Payment information: although we do not store this information directly, it passes through our secure payment provider.
- Technical data: IP address, browser, operating system.
Purposes of processing specific data:
- Creation and management of the user account.
Management of reservations and transactions. - Communication regarding reservations and customer service.
- Sending marketing campaigns and promotional information (with consent).
- Remarketing via cookies.
2. Legal basis for data processing
In accordance with the GDPR, the processing of your personal data is based on the following legal bases:
- Performance of a contract: for the management of reservations.
- Consent: for the sending of marketing communications and the use of non-essential cookies.
- Legal obligation: to meet our legal and regulatory obligations.
- Legitimate interest: for the continuous improvement of our services and the security of our platform.
3. Recipients of the data
Your personal data is only accessible by:
- Our internal teams responsible for account and reservation management.
- Our technical service providers and payment partners, who act as subcontractors (e.g. WordPress for hosting, Google for databases).
- The owners, as part of the transmission of information necessary for the management of reservations.
We undertake never to sell, rent or share your personal data with third parties for commercial purposes without your explicit consent.
4. Data retention period
We keep your personal data only for the period necessary for the purposes for which they were collected:
- User accounts: until the account is deleted or after a period of inactivity of 5 years.
- Payment data: kept only for the time necessary for the secure transaction.
- Cookies: in accordance with our cookie policy.
- Legal obligations: some data may be kept longer to meet legal obligations.
5. Data security
We implement technical and organizational measures to protect your personal data:
- Secure Socket Layer (SSL) encryption for financial transactions.
- AES-256 encryption for storing sensitive information.
- Firewalls and protections against unauthorized access.
Although no method guarantees total security, we follow the highest security standards.
6. Your rights (GDPR)
In accordance with the GDPR, you have the following rights:
- Right of access: obtain a copy of your personal data.
- Right of rectification: correct your inaccurate information.
- Right to erasure: request the deletion of your data.
- Right to limitation of processing: restrict the use of your data.
- Right to portability: retrieve your data in a structured format.
- Right to object: refuse the processing of your data for legitimate reasons.
- Right to withdraw consent: withdraw your consent at any time.
- Right to lodge a complaint: with the CNIL (www.cnil.fr).
To exercise your rights, please contact us by email at: contact@tahitibnb.com
7. Cookies
We use cookies to:
- Make the site easier to navigate.
- Analyze site performance.
Offer personalized content and remarketing.
On your first visit, a cookie consent banner will appear. You can manage your preferences at any time from the site settings.
8. Subcontractors
Our main subcontractors are:
- WordPress: hosting and site infrastructure.
- Google: data storage and analysis.
These service providers comply with GDPR requirements and ensure the security of your data.
9. Modification of this policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the Site.
10. Contact
For any questions regarding this policy or your personal data, you can contact our Privacy Officer at the following address: contact@gotourasia.com
